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My items haven't arrived yet. What can I do?

Please allow up to 15-20 business days for delivery from the day you received the shipping information. Your order status is updated to you via emails at every step. If you are having trouble reading the emails or if you haven't received any updates, please get in touch with our Customer Care Team immediately. Give us a call on 0091-172-466 0 488(10 AM - 6 PM) India Time or drop us an email at support@chessbazaar.com

An email is sent to you after the order is shipped that contains the tracking number and the service provider. Type the tracking number in the order tracking section on the website. The order status would provide detailed information on your package. If, for any reason, our shipping partner cannot reach you, we will provide you with the instructions to collect the product(s) directly from our shipping partner.

Can I have my stuff delivered on a particular day?

We strive to deliver products purchased from chessbazaar.com in excellent condition and in the fastest time possible. However, we can't commit on the exact delivery date.

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