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Ordering Replacement Parts

Don't worry, you can reach out to us for a free replacement. You have 48 hours from the date the package is delivered to notify us that the item you received is faulty, damaged/tampered. If you have notified us within the specified time frame, we will ship the replacement item at the earliest. If you notify us after the time period has ended, then chessbazaar™will not honor any damage item claims and the buyer has to pay the replacement pieces cost. Wrong items claim also must be made within 48 hours of delivery of the item.

If you want to purchase any replacement piece then kindly mail us the SKU code of the item at sales@chessbazaar.com along with the replacement pieces quantity you want. 

Please note that we at chessbazaar™ periodically tweak styles of our products and cannot guarantee the exact replacement for any product after 1 year.

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