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How do I make a payment for a chessbazaar purchase?

chessbazaar offers multiple methods to make payments for your order: Credit Card/Debit Card and via PayPal. All Credit/Debit card details remain confidential and private. chessbazaar is in partnership with trusted payment gateway 2Checkout & PayPal for our buyers that use SSL encryption technology to protect your card information.

Are there any hidden charges when I make a purchase on chessbazaar (Octroi, GST)?

There are absolutely no hidden charges when you make a purchase with chessbazaar. We offer FREE* delivery internationally on our items except few. The prices listed for all items are final and all-inclusive which includes custom charges and taxes. The prices you see on our product pages are exactly what you pay for the item.

If in any case, you were subject to pay customs, just send us the scan of custom slip and we will offer you the store credit of that particular amount or $40, whichever is lower(items purchased from clearance sale will not be considered).

Note: In specific cases like Imperfect items or drop shipping the additional charges will have to be borne by the customer. These fees are paid to your local carrier or government and are not collected by Chess Bazaar.

Is It safe to pay through Paypal?

It is absolutely safe to use Paypal for the purchase on our website. You must be a Paypal registered user. Register here if you're not a member yet. You will redirected to a secure Paypal website for a smooth transaction.

Can I pay through Cash on Delivery?

We are sorry but we are not processing any COD orders w.e.f 1st January 2014.

Can I pay through Bank transfer?

Yes, you can pay through bank transfer. chessbazaar.com has given their bank details in payment options where you can transfer the money through cheque. Once the money is credited in chessbazaar's account, we will dispatch your shipment within 24 hours. It is advisable to place an order by selecting Pay by cheque option as cheessbazaar.com can ask for your order number for processing your order. (To opt this option please mail us at sales@chessbazaar.com)

Are you offering Layaway Plan?

Yes, we are offering layaway plans for your convenience. To know more, check our Layaway Plan for more info! 

How do I pay using a Credit/Debit card and is it safe?

We accept all International VISA, MasterCard, JCB, Discover and AmEx cards. Customers will need to key in their 16-digit Credit/Debit Card number and the 3 digit CVV Code (Card Verification Value - found on the back of the card) and complete the payment flow.

All Credit/Debit card details remain confidential and private. chessbazaar and our trusted payment gateways use SSL encryption technology to protect your card information.

How will I know that my payment went through successfully?

All successful transactions will receive a confirmation email. If you have not received confirmation via email, please do not hesitate to contact our customer service center.

My credit card details are not being accepted. What's wrong?

Please check with your bank or financial institution to rule out errors on their behalf. If problems persist, please do not hesitate to contact our customer care Team at support@chessbazaar.com

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