At chessbazaar.com, we realize how difficult it is to order merchandise online, especially for first-time buyers. Without actually seeing the goods in front of you, you're never really sure if you're buying exactly what you want. That's why we offer our customers a guaranteed satisfaction. If you're not completely satisfied with your purchase, you may return it.
How do I cancel an order on chessbazaar.com? Alternatively, how do I return a product ordered on chessbazaar?
For any kind of returns, kindly make sure you contact our customer service team and ask for RAN (return authorization number) before you ship it back. Returns without RAN are not accepted. All returns are paid back the same mode you made the payment i.e. if you paid by PayPal the refund will be issued to your PayPal account, if you used your credit card to make the payment, refunds will be issued to your credit card only.
Refunds are usually issued within 7 business days of us receiving the product back. During the busy holiday season, please allow up to two weeks for a credit to be issued. Please don't forget to include your order number with any return!
To prepare your return:
Please ship returns to:
Our Address is:
Chess BazaarShop No 240, Village MattaurSector 70, Mohali, 160071Punjab - INDIA