What is backorder?
Popular items may sell out quickly and temporarily be on backorder. This means that the items are currently out of stock but that there are shipments on their way to re-stock our warehouses. Ordering an item that is currently on backorder is a worry-free way to ensure that you will be first in line for the new inventory and that the item which you ordered will be sent out to you as soon as we receive it!
Extra 15% discount offer on backorder items
We welcome you to place an order for out of stock items and take an extra discount of 15% off on backorder items with coupon STORE15. This coupon is only for orders with backorder items and this discount will only be honored for orders containing out of stock.
The back ordered items in any order will automatically ship out as soon as we receive the item in the order in which they were placed. You will be notified via a shipment confirmation email (and a tracking number) once your back ordered items have shipped. You will not need to contact customer support or do anything to follow up on the back ordered item. We will take care of it for you once you place the backorder! We will do our best to estimate when back-ordered items are expected to ship, and send this information to you via email. Please note that this is only an estimation, the estimation is subject to change and are not guaranteed.
Frequently Asked Questions
How long does a backorder remain active?
Backorders remain active for up to 120 days on most products. If after 120 days the item is still on backorder, we will automatically cancel the item and refund the amount.
How will I know the estimated arrival time?
We'll send you an e-mail to let you know the estimated arrival time. You can choose to wait for the item or cancel it.